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Pre-Visit | During Visit | Post-Visit
Pre-Visit Services
Setting the Stage for the Patient Journey
1. Obtaining a comprehensive case description and history.
2. Assessing the case data and defining the treatment plan and stations.
3. Obtaining the relevant documents and approvals for visa applications and communication with the government entities.
4. Making arrangements in the city of treatment for the patients arrival.
Please log-in to our patient registration form to share patient data. In case you have an enquiry please do not hesitate to contact us using our contact form, mail or phone.
Along the Visit
Supporting Services and Case Management
As soon as our patient arrives we care for their support and organisational needs.
1. Pick up and accommodation.
2. Transfer from the accommodation to the clinics.
3. Translation service at the clinics in communication with the physicians and care staff.
4. Communication with the medical and therapy experts along the treatment plan.
5. Treatment progress documentation and communication.
6. In case required, adaptation of the treatment plan and accompanying administrative tasks.
Proactive communication and transparency are the standards we follow to meet your expectations.
Post-Visit Services
Services to ensure a seamless progress
1. Closing case documentation for the costs bearer, physicians and care staff at home.
2. Health guides for the patient to continue their training and nutrition plan.
3. FAQ for any required information regarding accessories or medication.
Additionally, we can provide for consultations in case these are required.
the Hub in Germany Rhein-Ruhr for:
Business | Health | Tourism
The Rhein-Ruhr region - a centre for Health Care
The density of such hospitals is a unique feature. It evolved from the industrial history of the area with large towns catering to millions of people.
Furthermore a range of specialised private hospitals and clinics developed in the area setting the stage for exceptional health care provisioning.
The Rhein-Ruhr region - a hub for Experiences
The region borders with the Netherlands and Belgium, adding further options for tours, shopping and recreation. Though, it must be said that with historic towns such as Aachen, ingrained football fandom in Dortmund, Cologne and Düsseldorf, recreational spaces along the rivers, hills and woods, the region has a lot to offer.
Treatment Inquiry
Patient Data | Medical History | Communication
Please log-in to provide the patient information enabling us to process your inquiry adequately. We will contact you within a day to follow up for the next steps.
Involved Experts & Staff
Case Management | Logistics | Administration
Patient Office Management
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Munir AbdallaMunir Abdalla is a healthcare expert with extensive experience in international healthcare and training. His experiences with international patients, their individual treatment and care in and with renowned German hospitals and rehabilitation centres, have given Munir Abdalla a deep insight into the international and German health care system. With those insight in mind Munir established a training institute for medical and care staff, he designed and managed the international patient office in the Neurological Rehabilitation Centre Godeshöhe and at Salvea working to improve out-of-station patient experiences and treatment. |
Munir Abdalla
Munir Abdalla is a healthcare expert with extensive experience in international healthcare and training.
His experiences with international patients, their individual treatment and care in and with renowned German hospitals and rehabilitation centres, have given Munir Abdalla a deep insight into the international and German health care system.
With those insight in mind Munir established a training institute for medical and care staff, he designed and managed the international patient office in the Neurological Rehabilitation Centre Godeshöhe and at Salvea working to improve out-of-station patient experiences and treatment.
Patient Office Communication & Technology
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Rodion AminRodion is a business and marketing innovator who has always brought his passion to his respective environment. He started in the 90’s as a project manager in the new media segment, and then developed into management positions, around branding and marketing, in corporations such as Océ, Canon and Kyocera. Rodion Amin has found business relationships – as a service provider, employee, customer, and also as a member of society – to be an inspiring foundation for what he does today. |
Rodion Amin
Rodion is a business and marketing innovator who has always brought his passion to his respective environment.
He started in the 90’s as a project manager in the new media segment, and then developed into management positions, around branding and marketing, in corporations such as Océ, Canon and Kyocera.
Rodion Amin has found business relationships – as a service provider, employee, customer, and also as a member of society – to be an inspiring foundation for what he does today.
Patient Office Service Design & Process
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Joerg SiemesJoerg is a business & marketing innovator who is passionate about delivering effective results. He began his career in the 1990s as an Internet manager and cross-media project manager, before moving on to management positions in marketing, sales, and as a business unit manager at companies such as Océ and Canon, where he achieved sustained success in rapidly changing markets. As an executive & leadership team coach and pro bono start-up mentor, he shares and expands his knowledge of many industries, trends and challenges. |
Joerg Siemes
Joerg is a business & marketing innovator who is passionate about delivering effective results.
He began his career in the 1990s as an Internet manager and cross-media project manager, before moving on to management positions in marketing, sales, and as a business unit manager at companies such as Océ and Canon, where he achieved sustained success in rapidly changing markets.
As an executive & leadership team coach and pro bono start-up mentor, he shares and expands his knowledge of many industries, trends and challenges.